Terms & Conditions

Effective Date: September 10, 2026
Last Updated: September 10, 2026

Welcome to ArleneYildirmaz.com.

These Terms & Conditions (“Terms”) govern your access to and use of our website and your purchase of products or services through the website.

By accessing or using ArleneYildirmaz.com, you agree to comply with these Terms. If you do not agree with these Terms, please do not use the website.

These Terms are intended to operate consistently with applicable laws and regulations of the Republic of the Philippines, including the Consumer Act of the Philippines (Republic Act No. 7394) and the Internet Transactions Act of 2023 (Republic Act No. 11967) and applicable implementing rules and regulations.

1. About Us

ArleneYildirmaz.com is operated by:

Legal Business Name: [Business Legal Name]
Business Address: [Business Address, Philippines]
Email: [Customer Service Email]
Telephone: [Telephone Number]

2. Eligibility

By using this website or placing an order, you represent that:

• You have the legal capacity to enter into a transaction under applicable law; and

• The information you provide is accurate and complete.

If you are purchasing on behalf of another person or organization, you confirm that you are authorized to do so.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, photographs, prices, specifications, availability, and other information displayed on the website are accurate and current.

However:

• Colors may appear differently depending on your device or screen;

• Product packaging may vary from photographs;

• Minor differences may occur between displayed images and the actual product; and

• Product availability may change without notice.

Nothing in these Terms excludes legally required consumer rights concerning inaccurate descriptions, defective products, or products that do not conform to the transaction.

4. Prices

All prices displayed on the website are in Philippine Pesos (PHP) unless otherwise stated.

Applicable taxes, delivery charges, discounts, or other fees will be displayed or communicated as required before completion of the transaction.

We reserve the right to correct genuine pricing or typographical errors.

If a material pricing error affects an order that has not yet been fulfilled, we may contact you to clarify the correct price or cancel the affected order, subject to applicable law.

5. Orders

Placing an order constitutes an offer to purchase the selected products.

An order confirmation does not necessarily mean that the order has been finally accepted if additional verification is reasonably required.

We may decline or cancel an order where reasonably necessary, including where:

• A product is unavailable;

• There is a material pricing or listing error;

• We reasonably suspect fraud or unauthorized activity;

• The order cannot be fulfilled due to circumstances beyond our reasonable control; or

• Cancellation is otherwise permitted or required by applicable law.

If we cancel an order after payment has been received, we will provide an appropriate refund in accordance with our applicable policies and Philippine law.

6. Payment

We accept payment methods displayed during checkout.

Payment processing may be handled by independent payment service providers.

You agree to provide accurate payment and billing information and authorize the applicable payment provider to process the transaction.

We are not responsible for delays caused solely by a bank, payment gateway, card issuer, e-wallet provider, or other independent financial service provider.

7. Shipping and Delivery

Delivery is subject to the terms described in our Shipping Policy.

Estimated delivery dates are estimates and may be affected by weather, holidays, courier delays, remote-area delivery, public emergencies, incorrect addresses, or other circumstances beyond our reasonable control.

We will not intentionally misrepresent delivery times.

8. Cancellations, Returns, Refunds and Replacements

Our cancellation, return, refund, and replacement procedures are described in our separate policies.

Nothing in those policies or these Terms is intended to remove or restrict consumer rights that cannot legally be excluded under Philippine law.

For defective, damaged, incorrect, or non-conforming products, applicable consumer remedies may include repair, replacement, refund, or another remedy provided by law.

9. User Accounts

If you create an account, you are responsible for:

• Maintaining accurate account information;

• Keeping your login credentials confidential;

• Taking reasonable steps to prevent unauthorized access; and

• Notifying us if you suspect unauthorized use of your account.

You are responsible for activity carried out through your account to the extent permitted by applicable law.

10. Prohibited Uses

You must not use the website to:

• Commit fraud or any unlawful activity;

• Interfere with website security;

• Introduce malicious code or harmful software;

• Attempt unauthorized access to our systems;

• Scrape or reproduce website content without authorization;

• Impersonate another person or entity;

• Submit false or misleading information; or

• Violate any applicable Philippine law or regulation.

11. Intellectual Property

Unless otherwise stated, the website and its contents, including text, graphics, logos, photographs, product descriptions, designs, software, and other materials, are owned by or licensed to us and are protected by applicable intellectual property laws.

You may access and use website content for personal and lawful shopping purposes.

You may not reproduce, distribute, modify, publish, sell, or commercially exploit our content without prior written permission, except where permitted by law.

12. Reviews and User-Generated Content

If you submit a review, photograph, comment, testimonial, or other content to us, you represent that:

• You have the right to submit the content;

• The content is not unlawful, defamatory, fraudulent, or misleading;

• The content does not infringe another person’s rights; and

• The content does not contain confidential or unnecessary personal information belonging to another person.

By submitting content, you grant us a non-exclusive, royalty-free license to use, reproduce, display, and publish that content for legitimate business purposes, subject to applicable law.

We reserve the right to remove content that violates these Terms or applicable law.

13. Third-Party Services

The website may use third-party services, including payment processors, delivery companies, hosting providers, analytics services, and other technology providers.

Those services may have their own terms and policies.

We are not responsible for the independent acts, omissions, or policies of third parties, except to the extent liability cannot legally be excluded.

14. Website Availability

We aim to keep the website available and functioning properly but do not guarantee uninterrupted access.

The website may occasionally be unavailable because of maintenance, technical problems, security incidents, service-provider outages, or circumstances beyond our reasonable control.

15. Limitation of Liability

To the maximum extent permitted by Philippine law, we will not be liable for indirect, incidental, special, or consequential losses arising from the use of the website or our services.

Nothing in these Terms excludes or limits liability where doing so would be unlawful, including legally protected consumer rights or liability that cannot legally be excluded.

16. Indemnification

To the extent permitted by law, you agree to be responsible for losses, claims, liabilities, or reasonable expenses arising from your unlawful use of the website, your violation of these Terms, or your infringement of another person’s rights.

This provision does not apply to the extent that the relevant loss was caused by our own unlawful conduct or negligence.

17. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the Republic of the Philippines.

Mandatory consumer protection rights and other rights that cannot legally be waived remain applicable.

18. Dispute Resolution

We encourage customers to contact us first so that we can attempt to resolve any concern promptly and fairly.

Nothing in these Terms prevents a consumer from exercising rights or pursuing remedies available under Philippine law, including applicable remedies before government agencies, courts, or other competent authorities.

19. Changes to These Terms

We may update these Terms from time to time.

Updated Terms will be posted on this page with a revised effective or “Last Updated” date.

Your continued use of the website after an update constitutes acceptance of the revised Terms to the extent permitted by law.

20. Contact Us

For questions regarding these Terms, please contact:

[Business Legal Name]
ArleneYildirmaz.com
Address: [Business Address, Philippines]
Email: [Customer Service Email]
Telephone: [Telephone Number]