Privacy Policy
Effective Date: September 10, 2026
Last Updated: September 10, 2026
At ArleneYildirmaz.com, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how Arlene Yildirmaz (“we,” “us,” “our,” or “ArleneYildirmaz.com“) collects, uses, stores, discloses, and protects personal information when you visit our website, create an account, place an order, contact us, or otherwise use our services.
This Privacy Policy is intended to comply with applicable Philippine data protection and e-commerce laws, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations.
1. Information We Collect
Depending on how you use our website, we may collect the following information:
Information You Provide Directly
- Full name
- Billing and shipping address
- Email address
- Telephone or mobile number
- Account login information
- Order and purchase information
- Information you provide when contacting customer support
- Information submitted through forms, surveys, promotions, or other website features
Payment Information
Payments may be processed by third-party payment providers.
Where payment processing is handled by a third-party payment provider, we may receive limited payment-related information necessary to confirm and administer your transaction.
We do not intend to store complete payment-card details on our own systems unless expressly stated otherwise.
Information Collected Automatically
When you visit our website, certain technical information may be collected automatically, including:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages visited
- Referring website
- Date and time of access
- General website usage information
We may collect this information through cookies, analytics tools, server logs, and similar technologies.
2. How We Use Your Personal Information
We may process your personal information for legitimate and appropriate purposes, including:
- Processing and fulfilling orders;
- Delivering products;
- Processing payments;
- Providing customer service;
- Responding to inquiries and requests;
- Managing customer accounts;
- Processing returns, refunds, replacements, and cancellations;
- Preventing fraud, abuse, and unauthorized transactions;
- Maintaining website security;
- Improving our website, products, and services;
- Sending transactional communications;
- Sending marketing communications where permitted and where appropriate consent has been obtained;
- Complying with legal, regulatory, tax, accounting, and reporting obligations; and
- Establishing, exercising, or defending legal claims or rights.
We follow the principles of transparency, legitimate purpose, and proportionality when processing personal information, consistent with the Data Privacy Act.
3. Legal Basis for Processing
Depending on the circumstances, we may process personal information when:
- It is necessary to perform or take steps related to a contract or transaction with you;
- You have provided consent where consent is required;
- Processing is necessary to comply with a legal obligation;
- Processing is necessary to protect important interests;
- Processing is necessary for a legitimate purpose that is not outweighed by your fundamental rights and freedoms; or
- Another lawful basis under applicable Philippine law applies.
4. Sharing of Personal Information
We may disclose personal information to carefully selected third parties when reasonably necessary to operate our business.
These may include:
- Payment processors;
- Banks and financial institutions;
- Courier and delivery providers;
- E-commerce and technology service providers;
- Website hosting and infrastructure providers;
- Analytics and marketing service providers;
- Customer support providers;
- Professional advisers, including accountants and legal advisers; and
- Government agencies, regulators, law enforcement authorities, or other parties where disclosure is required or permitted by law.
We do not sell your personal information as a source of revenue.
Third parties receiving personal information are expected to handle such information in accordance with applicable law and appropriate security requirements.
5. International Transfers
Some service providers we use may process information outside the Philippines.
Where personal information is transferred outside the Philippines, we will take reasonable measures to ensure that the information receives appropriate protection consistent with applicable Philippine privacy requirements.
6. Cookies and Similar Technologies
Our website may use cookies and similar technologies to:
- Keep the website functioning properly;
- Remember preferences;
- Maintain shopping-cart functionality;
- Understand website usage;
- Improve website performance; and
- Support relevant marketing activities where applicable.
You may be able to control cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of the website.
7. Marketing Communications
Where permitted by law, we may send promotional emails, messages, or other marketing communications about products, services, promotions, or updates.
You may unsubscribe from marketing communications at any time by following the unsubscribe instructions included in the communication or by contacting us.
Even if you opt out of marketing communications, we may continue sending necessary transactional or service-related communications, such as order confirmations, shipping updates, security notices, or responses to your inquiries.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling transactions, maintaining business and accounting records, resolving disputes, enforcing agreements, preventing fraud, and complying with applicable legal obligations.
When personal information is no longer reasonably required, we will take appropriate steps to securely delete, destroy, anonymize, or otherwise dispose of it, subject to applicable retention requirements.
9. Data Security
We use reasonable organizational, physical, and technical measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, destruction, or other unlawful processing.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
10. Your Privacy Rights
Subject to applicable Philippine law and any applicable limitations, you may have rights concerning your personal information, including the right to:
- Be informed about the processing of your personal information;
- Access personal information held about you;
- Request correction of inaccurate or incomplete information;
- Object to certain processing;
- Request blocking, removal, or destruction where legally applicable;
- Withdraw consent where processing is based on consent;
- Obtain data portability where applicable; and
- Lodge a complaint concerning the processing of your personal information.
Requests may be subject to reasonable verification requirements to protect your account and personal information.
11. Children’s Privacy
Our website is not intended to knowingly collect personal information from children in circumstances where parental or guardian consent is legally required.
If you believe that a child has provided personal information to us improperly, please contact us so that we can take appropriate action.
12. Data Breaches and Security Incidents
If a personal data breach occurs that requires notification under applicable Philippine law, we will take appropriate steps in accordance with the requirements of the Data Privacy Act and applicable National Privacy Commission rules and issuances.
13. Third-Party Websites
Our website may contain links to third-party websites, payment services, social media platforms, or other external services.
We are not responsible for the privacy practices of third-party websites. We encourage you to review their respective privacy policies before providing personal information.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, services, technology, or applicable laws.
The updated version will be posted on this page with a revised “Last Updated” date.
15. Contact Us
For privacy-related questions, requests, or concerns, please contact:
If you have a concern regarding the processing of your personal information that cannot be resolved directly with us, you may also have the right to raise the matter with the National Privacy Commission of the Philippines, subject to applicable procedures and requirements.
